Emirates Nairobi Office in Kenya
Embakasi, Nairobi, Kenya
Monday to Sunday: 9:00 am - 5:00 pm
25420822111
Emirates (EK) Office is located in Nairobi, Kenya. The office offers comprehensive assistance to passengers traveling. The airline helps passengers with booking flight tickets, handling rebooking inquiries, offering visa guidance, and more. Whether you’re flying for Economy, Business, or First Class, the office in Nairobi ensures every passenger receives professional support catered to their travel needs.
Emirates Nairobi Office Contact Details
Below is a table summarizing the essential contact information for Emirates Airlines’ Nairobi office:
Address | Embakasi, Nairobi, Kenya |
Phone Number | 25420822111 |
Email Address | customer.affairs@emirates.com |
Working Hours | Monday to Sunday: 9:00 am – 5:00 pm |
Official Website | https://www.emirates.com/ |
Online Check-in | https://www.emirates.com/in/english/manage-booking/online-check-in/ |
Flight Status | https://www.emirates.com/in/english/manage-booking/flight-status/ |
Nairobi Airport Details
Find out the Nairobi Airport office details for Emirates:
Airport Name | Jomo Kenyatta International Airport |
Contact Number | 254 20 822111 |
Airport Code | NBO |
Address | Embakasi, Nairobi, Kenya |
Services Offered at the Emirates Nairobi Office
The Emirates office in Nairobi supports the diverse travel needs of the passengers, such as business travelers, passengers traveling with families, and frequent flyers. At the office, passengers can complete check-in, add baggage, and request seat selection. The office assists passengers with name corrections, as well as processing claims and refunds for flight delays.
Below is the list of services that passengers can avail themselves of at the Emirates office:
New reservations | Rebooking | Flight cancellation | Assistance with check-in |
Seat selection | Business Class upgrade | Dedicated visa assistance | Emirates Guest Inquiries |
Extra legroom seating | Baggage Add–on | Special or Sports baggage handling | Services for seniors |
Unaccompanied minor travel | Medical needs | Lost & found | Lounge access |
Meet-and-greet | Valet services | Rebooking assistance due to Delays and weather disruptions | Group booking |
Missing baggage | In-flight entertainment | Special meal request | Assistance during delayed flights |
Pet travel assistance | Flight status update | Mobility support |
Emirates Nairobi Office Map
You can use the interactive map below to navigate to the office and ensure a smooth visit to the travel service.
Emirates Headquarters
Below are the contact details for the Emirates Headquarters:
Address: | Garhoud Area – opposite to Airport Terminal 3 – Dubai – United Arab Emirates |
Contact Number: | +1 800 777 3999 |
Email: | customer.affairs@emirates.com |
List of all Emirates Offices.
The Emirates Nairobi office is the essential point of contact for passengers, offering an end-to-end travel solution from booking a flight to processing compensation for flight delays, assistance with pet travel, and more, ensuring a stress-free travel experience for both leisure and business passengers. The Emirates Nairobi office is committed to delivering convenience at every step.
FAQs
The office is at Embakasi, Nairobi, Kenya.
Yes, the Emirates Nairobi office handles international travel to destinations across all six continents.
It operates Monday to Sunday: 9:00 am – 5:00 pm.
Yes, the office can help track missing baggage, guide passengers through the Property Irregularity Report (PIR) process, and offer compensation wherever required.
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