Jetstar Headquarters
79 Victoria Parade, Collingwood, Melbourne, Victoria 3066, Australia
Monday to Sunday: 24 hours
+613 9645 5999
Jetstar Airways’ headquarters is based in Melbourne, Australia. The office of this prominent low-cost carrier, which is managed under the Qantas Group, oversees flight operations, safety management, crew training, and passenger relations across Australia, New Zealand, and the Asia-Pacific region. Jetstar offers from its head office, including its location, contact details, and other essential information.
Jetstar Head Office Contact Details
The Jetstar head office serves as the airline’s primary hub. This proximity ensures seamless coordination between group staff. The Operations team and top management are sitting at the head office.
Below are the essential contact details for the Jetstar head office:
| Address | 79 Victoria Parade, Collingwood, Melbourne, Victoria 3066, Australia |
| Phone Number | +613 9645 5999 |
| Email Address | AP.Queries@jetstar.com |
| Working Hours | Monday to Sunday: 24 hours |
| Official Website | https://www.jetstar.com/ |
Services Offered by the Jetstar Corporate Office
The Jetstar Corporate Office manages an extensive range of functions to ensure smooth travel of the passengers as well as efficient services for the corporates and other business entities.
Below is a table outlining the essential travel services handled by the Jetstar corporate office:
| Oversees flight scheduling and crew assignments | Assists with name correction |
| Assists with flight changes, cancellations, and refunds | Provides wheelchair services and medical travel support |
| Priority services for passengers with disabilities | Handles booking |
| Supervision requests for minors traveling alone | Assists with delayed, damaged, or lost baggage claims |
| Offers bulk fare deals to travel agencies | Dedicated business account management for corporates |
| Manage interline agreements and collaborate with tourism boards | Resolves grievances related to service |
| Offering discounts and exclusive travel deals for Club Jetstar loyalty members | Bulk travel deals for corporates and travel agencies |
| Resolve fraud and duplicate booking transactions | Charter flight service for travel agencies |
Jetstar Headquarters Map
The Jetstar headquarters is located in Melbourne. You can use the interactive Jetstar office map below for detailed navigation.
The office is an operational and strategic hub of one of the Asia-Pacific’s leading low-cost airlines. The airline, through its head office, manages everything from corporate decision-making to strategic collaboration and last-minute assistance to the passengers. As the airline continues to expand its network, its headquarters in Melbourne is committed to quality customer service, affordability, and convenience- reflecting the airline’s primary goal is ro make travel accessible for everyone.
FAQs
Jetstar’s headquarters is located at 79 Victoria Parade, Collingwood, Melbourne, Victoria 3066, Australia.
You can reach Jetstar by calling +61 3 9645 5999 for customer support options.
Yes, the head office oversees refund requests, flight delays, cancellations, and travel service-related concerns.
Jetstar offers tailored travel solutions for businesses, group bookings, promotional collaborations, and partnership deals across its global and regional network.

Jetstar Ho Chi Minh City Office in Vietnam
Jetstar Zhengzhou Office in China
Jetstar Mataram Office in Indonesia
Jetstar Rarotonga Office in Cook Islands
Jetstar Bangkok Office in Thailand
Jetstar Christchurch Office in New Zealand
Jetstar Jakarta Office in Indonesia
Jetstar Busselton Office in Australia
Jetstar Nadi Office in Fiji
Jetstar Sydney Office in Australia
Jetstar Hobart Office in Australia
Jetstar Sunshine Coast Office in Australia