Jetstar Headquarters

79 Victoria Parade, Collingwood, Melbourne, Victoria 3066, Australia

AP.Queries@jetstar.com

Monday to Sunday: 24 hours

+613 9645 5999

https://www.jetstar.com/


Jetstar Airways’ headquarters is based in Melbourne, Australia. The office of this prominent low-cost carrier, which is managed under the Qantas Group, oversees flight operations, safety management, crew training, and passenger relations across Australia, New Zealand, and the Asia-Pacific region. Jetstar offers from its head office, including its location, contact details, and other essential information. 

Jetstar Head Office Contact Details

The Jetstar head office serves as the airline’s primary hub. This proximity ensures seamless coordination between group staff. The Operations team and top management are sitting at the head office.

Below are the essential contact details for the Jetstar head office:

Address79 Victoria Parade, Collingwood, Melbourne, Victoria 3066, Australia
Phone Number+613 9645 5999
Email AddressAP.Queries@jetstar.com
Working HoursMonday to Sunday: 24 hours
Official Websitehttps://www.jetstar.com/

Services Offered by the Jetstar Corporate Office

The Jetstar Corporate Office manages an extensive range of functions to ensure smooth travel of the passengers as well as efficient services for the corporates and other business entities.

Below is a table outlining the essential travel services handled by the Jetstar corporate office:

Oversees flight scheduling and crew assignmentsAssists with name correction
Assists with flight changes, cancellations, and refundsProvides wheelchair services and medical travel support
Priority services for passengers with disabilitiesHandles booking
Supervision requests for minors traveling aloneAssists with delayed, damaged, or lost baggage claims
Offers bulk fare deals to travel agenciesDedicated business account management for corporates 
Manage interline agreements and collaborate with tourism boardsResolves grievances related to service
Offering discounts and exclusive travel deals for Club Jetstar loyalty membersBulk travel deals for corporates and travel agencies
Resolve fraud and duplicate booking transactionsCharter flight service for travel agencies 

Jetstar Headquarters Map

The Jetstar headquarters is located in Melbourne. You can use the interactive Jetstar office map below for detailed navigation.

The office is an operational and strategic hub of one of the Asia-Pacific’s leading low-cost airlines. The airline, through its head office, manages everything from corporate decision-making to strategic collaboration and last-minute assistance to the passengers. As the airline continues to expand its network, its headquarters in Melbourne is committed to quality customer service, affordability, and convenience- reflecting the airline’s primary goal is ro make travel accessible for everyone. 

FAQs

Where is the Jetstar headquarters located?

Jetstar’s headquarters is located at 79 Victoria Parade, Collingwood, Melbourne, Victoria 3066, Australia.

How can I contact Jetstar headquarters?

You can reach Jetstar by calling +61 3 9645 5999 for customer support options.

Does Jetstar’s headquarters handle customer complaints?

Yes, the head office oversees refund requests, flight delays, cancellations, and travel service-related concerns.

What corporate services does Jetstar provide?

Jetstar offers tailored travel solutions for businesses, group bookings, promotional collaborations, and partnership deals across its global and regional network.