Jetstar Mataram Office in Indonesia

Jetstar (JQ) Office is located in Mataram, Indonesia. Jetstar’s office serves as an essential operational and customer service center, helping passengers with all travel-related concerns. The office in Mataram ensures seamless travel and personalized service to meet every travel need. The office includes the contact details, service offers, and essential information that helps passengers make the most of their travel.

Jetstar Mataram Office Contact Details

The office acts as a regional support hub for passengers, offering seamless coordination between the airline’s headquarters and passengers traveling from Mataram. The office offers prompt assistance with flight booking, ticket modifications, and special travel requests, ensuring a smooth and hassle-free travel experience.

Address	Jl. Bypass BIL – Mandalika, Tanak Awu, Kec. Pujut, Kabupaten Lombok Tengah, Nusa Tenggara Bar. 83573, Indonesia
Contact Number	613 9645 5999
Email Address	customer.service@jetstar.com
Working Hours	Monday to Friday: 8:30 am – 5:00 pm
Official Website	https://www.jetstar.com/
Online Check-in	https://www.jetstar.com/au/en/help/articles/checking-in
Flight Status	https://www.jetstar.com/au/en/mobile-support-centre/flight-status-delays-or-cancellations

Mataram Airport Details

Find out the Mataram Airport office details for Jetstar:

Airport Name	Lombok International Airport
Contact Number	62370611888
Airport Code	LOP
Address	Jl. By Pass Km. 22, Lombok, Kabupaten Lombok Tengah, Nusa Tenggara Bar. 83573, Indonesia

Services Offered at the Jetstar Mataram Office

The office offers a full range of travel services designed to offer flexibility and convenience to the passengers. From booking to boarding the flight and arrival, the tamarind staff at the office ensures passengers receive prompt guidance and support.

Below is a table outlining the essential travel services available at the Jetstar office in Mataram:

New reservations	Rebooking	Flight cancellation	Assistance with check-in
Seat selection	Business Class upgrade	Dedicated visa assistance	Jetstar Airlines Guest Inquiries
Extra legroom seating	Baggage Add–on	Special or Sports baggage handling	Services for seniors
Unaccompanied minor travel	Medical needs	Lost & found	Lounge access
Meet-and-greet	Valet services	Rebooking assistance due to Delays and weather disruptions	Group booking
Missing baggage	In-flight entertainment	Special meal request	Assistance during delayed flights
Pet travel assistance	Flight status update	Mobility support

Jetstar Mataram Office Map

You can use the interactive map below to navigate to the office and ensure a smooth visit to the travel service.

Jetstar Headquarters

Below are the contact details for the Jetstar Headquarters Office:

Address:	79 Victoria Parade, Collingwood, Melbourne, Victoria 3066, Australia
Contact Number:	+613 9645 5999
Email:	AP.Queries@jetstar.com

List of all Jetstar Offices.

The office serves as an essential link between the airline and its passengers traveling to and from Mataram. The office caters to passengers with comprehensive service of travel services, from bookings and upgrades to special assistance, ensuring every traveler’s journey is smooth and stress-free.

FAQs

Where is the Mataram office located?

The office is located at Jl. Bypass BIL – Mandalika, Tanak Awu, Kec. Pujut, Kabupaten Lombok Tengah, Nusa Tenggara Bar. 83573, Indonesia.

Can I book international Jetstar flights at the Mataram office?

Yes. The office assists with booking international flights across its route network. The airline at its office assists passengers with domestic travel.

Can I upgrade my seat or add baggage at the office?

Yes. The staff can help with seat upgrades, extra baggage purchases, and all other add-on travel services.

Does the office handle baggage issues?

Yes. Passengers can report delayed, damaged, or lost baggage directly to the office for assistance.