Jetstar Jakarta Office in Indonesia

Pajang, Tangerang City, Banten, Indonesia

customer.service@jetstar.com

Monday to Friday: 8:30 am – 5:00 pm

+613 9645 5999

https://www.jetstar.com/


Jetstar (JQ) Office is located in Jakarta, Indonesia. Jetstar’s office serves as an essential operational and customer service center, helping passengers with all travel-related concerns. The office in Jakarta ensures seamless travel and personalized service to meet every travel need. The office includes the contact details, service offers, and essential information that helps passengers make the most of their travel. 

Jetstar Jakarta Office Contact Details

The office acts as a regional support hub for passengers, offering seamless coordination between the airline’s headquarters and passengers traveling from Jakarta. The office offers prompt assistance with flight booking, ticket modifications, and special travel requests, ensuring a smooth and hassle-free travel experience. 

Office AddressPajang, Tangerang City, Banten, Indonesia
Contact Number613 9645 5999
Email Addresscustomer.service@jetstar.com
Working HoursMonday to Friday: 8:30 am – 5:00 pm
Official Websitehttps://www.jetstar.com/
Online Check-inhttps://www.jetstar.com/au/en/help/articles/checking-in
Flight Statushttps://www.jetstar.com/au/en/mobile-support-centre/flight-status-delays-or-cancellations

Jakarta Airport Details

Find out the Jakarta Airport office details for Jetstar:

Airport NameSoekarno–Hatta International Airport
Contact Number62 21 55912648
Airport CodeCGK
AddressPajang, Tangerang City, Banten, Indonesia

Services Offered at the Jetstar Jakarta Office

The office offers a full range of travel services designed to offer flexibility and convenience to the passengers. From booking to boarding the flight and arrival, the tamarind staff at the office ensures passengers receive prompt guidance and support.

Below is a table outlining the essential travel services available at the Jetstar office in Jakarta:

New reservationsRebookingFlight cancellationAssistance with check-in
Seat selectionBusiness Class upgradeDedicated visa assistanceJetstar Airlines Guest Inquiries
Extra legroom seatingBaggage Add–onSpecial or Sports baggage handlingServices for seniors
Unaccompanied minor travelMedical needsLost & foundLounge access
Meet-and-greetValet servicesRebooking assistance due to Delays and weather disruptionsGroup booking
Missing baggageIn-flight entertainmentSpecial meal requestAssistance during delayed flights
Pet travel assistanceFlight status updateMobility support

Jetstar Jakarta Office Map

You can use the interactive map below to navigate to the office and ensure a smooth visit to the travel service.

Jetstar Headquarters

Below are the contact details for the Jetstar Headquarters Office:

Address:79 Victoria Parade, Collingwood, Melbourne, Victoria 3066, Australia
Contact Number:+613 9645 5999
Email:AP.Queries@jetstar.com

List of all Jetstar Offices.

The office serves as an essential link between the airline and its passengers traveling to and from Jakarta. The office caters to passengers with comprehensive service of travel services, from bookings and upgrades to special assistance,ce ensuring every traveler’s journey is smooth and stress-free.

FAQs

Where is the Jakarta office located?

The office is located at Pajang, Tangerang City, Banten, Indonesia.

Can I book international Jetstar flights at the Jakarta office?

Yes. The office assists with booking international flights across its route network. The airline at its office assists passengers with domestic travel. 

Can I upgrade my seat or add baggage at the office?

Yes. The staff can help with seat upgrades, extra baggage purchases, and all other add-on travel services.

Does the office handle baggage issues?

Yes. Passengers can report delayed, damaged, or lost baggage directly to the office for assistance.