Royal Jordanian Headquarters

Building # 37, 5th Circle, Mhd Ali Janah St., Amman, Jordan

customer.services@rj.com

Monday to Sunday: 9:00 am - 5:00 pm

(773) 686-1331

https://www.rj.com/

Royal Jordanian headquarters is located in Amman and caters to passengers, travel agencies, corporates, and other business entities. Royal Jordanian headquarters, including its contact details, the services offered at the office, and other important information to make the most of your travel. 

Royal Jordanian Corporate Office Contact Information

The Royal Jordanian corporate office is located in Amman, which houses the executive management, corporate communication team, and various other departments responsible for finance, marketing, operations, and customer support.

Refer to the table below that provides the essential contact details of the Royal Jordanian corporate headquarters:

AddressBuilding # 37, 5th Circle, Mhd Ali Janah St., Amman, Jordan
Phone Number(773) 686-1331
Email Addresscustomer.services@rj.com
Working HoursMonday to Sunday: 9:00 am – 5:00 pm
Official Websitehttps://www.rj.com/

Services Offered at Royal Jordanian Head Office

The Royal Jordanian head office offers essential support for all corporate and travel agencies. In addition, the airline offers a wide range of services for passengers, ensuring smooth departure and arrival. 

Here is a list of essential travel services managed from the Royal Jordanian head office:

Handles refund and compensation claims for delayed flightsAssists passengers with new flight bookings
Assist passengers with flight changes and cancellationsOffer assistance with name corrections
Manages additional baggage requestsOversees corporate travel accounts
Offers dedicated support for unaccompanied minorsSpecial travel support to senior travelers and passengers with medical needs
Coordinates charter flight services for corporations, sports teams, and groups Manages travel services under the Royal Club mileage account 
Assists with special meals and seat upgradesFacilitates visa-related inquiries
Add baggage and travel insurance Handle disputes related to fair travel booking and duplicate charges

Royal Jordanian Headquarters Map

The Royal Jordanian headquarters is located in Amman. You can use the interactive Royal Jordanian office map below for detailed navigation.

Royal Jordanian Executive Customer Service Contacts

NAMEPOSITIONCONTACT DETAILS
Stefan Pichler(President)Stefan.Pichler@rj.com
Zyad Jaradat(Regional Director North America)zyad.jaradot@rj.com
Mr. Zaker Majali(Head of sales and distribution)Zaker.Majali@rj.com
Mr. Anwar Atalla(Head of marketing)Anwar.Atalla@rj.com

The Royal Jordanian headquarters not only caters to the businesses, corporations, and travel agencies but also to the passengers who are facing last-minute hassles. The airline’s corporate office is equipped with trained professionals who offer ticketing-related assistance, flight delay refunds, and lost baggage compensation. The office team offers expert guidance and prompt travel support. 

FAQs

Where is the Royal Jordanian headquarters located?

The headquarters is located in Building # 37, 5th Circle, Mhd Ali Janah St., Amman, Jordan. 

How can I contact the headquarters?

You can reach the airline’s head office by calling (773) 686-1331 during business hours.

Does the headquarters handle passenger complaints and refunds?

Yes. The Royal Jordanian headquarters manages refund disputes, flight delay compensations, delayed baggage reimbursement, and other passenger-related concerns.

Can I visit the headquarters for ticket bookings?

Yes, headquarters focuses on corporate relations, but there is a dedicated desk there that manages last-minute assistance related to flight booking, changes, and cancellations.