Southwest Airlines Corporate Office
2702 Love Field Drive, Dallas, TX 75235, United States
Mon–Fri, 9:00 AM–5:00 PM
(214) 792-4000
Southwest Airlines’ corporate office is located in Dallas, Texas, and serves as an epicentre where the airline manages its operations, customer services, and business partnerships. From handling last-minute travel assistance to addressing concerns for travel agencies and corporates, the Southwest Airlines head office ensures seamless support to the multiple stakeholders, including concerns of millions of passengers who travel annually with the airline.
This article offers an in-depth guide to Southwest Airlines’ headquarters, including contact information, services offered, and how visitors can locate its central office. Whether you’re a traveler who wants to rebook your travel to a later date or a travel agency exploring the bulk travel deals with Southwest, this guide will help passengers navigate the airline’s corporate services with a smooth approach.
Southwest Airlines Corporate Office Contact Information
Southwest Airlines corporate office looks after the airline’s operation, including 4000 daily flights to over 100 destinations across the United States, Aruba, Bahamas, Belize, Cayman Islands, Costa Rica, Cuba, Mexico, Jamaica, and Turks and Caicos.
The airline’s headquarters comprises of dedicated team of travel representatives who handle everything from flight operations to customer support and corporate partnerships.
Below are the essential contact details for the Southwest Airlines head office:
| Address: | 2702 Love Field Drive, Dallas, TX 75235, United States |
| Mailing Address: | P.O. Box 36611, Dallas, TX 75235, United States |
| Contact Number: | (214) 792-4000 |
| Customer Service Phone: | 1-800-I-FLY-SWA (1-800-435-9792) for English; 1-800-VAMONOS (1-800-826-6667) for Spanish |
| Corporate Email: | SouthwestBusiness@wnco.com |
| Working Hours: | Monday–Friday, 9:00 AM–5:00 PM (Corporate Office); Customer Service: 24/7 |
| Airport Contact: | Dallas Love Field Airport: (214) 670-5683 |
| General Questions: | 1-800-I-FLY-SWA (1-800-435-9792) |
| Calling from Aruba: | 588-2900 |
| Calling from the Bahamas: | 1-855-202-3403 1-855-202-3402 (en español) |
| Calling from Belize: | 0-800-0078684 0-800-247-5463 (en español) |
| Calling from Costa Rica: | 0-800-012-1916 0-800-012-1917 (en español) |
| Calling from Dominican Republic: | 1-800-751-9039 1-800-751-9038 (en español) |
| Calling from Grand Cayman: | 1-844-670-7914 1-844-670-7990 (en español) |
| Calling from Jamaica: | 1-800-425-8130 1-800-425-8089 (en español) |
| Calling from Mexico: | 800-083-1179 800-083-1178 (en español) |
| Getaways by Southwest™: | 1-833-SWA-GTWY (1-833-792-4899) |
| Southwest Vacations®: | 1-800-243-8372 |
| Existing Hotel Reservations: | 1-888-850-3958 1-866-938-1297 (en español) |
| Teletypewriter (TTY): | 1-800-533-1305 |
| Automated Flight Information: | 1-888-SWA-TRIP (1-888-792-8747) |
| Rapid Rewards: | 1-800-445-5764 |
| Group Travel Services: | 1-800-433-5368 |
| Official Website: | https://www.southwest.com |
| Online Check-in: | https://www.southwest.com/online-check-in |
| Flight Status: | https://www.southwest.com/flight-status |
| Baggage Policy: | https://support.southwest.com/helpcenter/s/pathway/a1F5G00000cLOqrUAG/baggage |
For urgent travel queries such as flight delays, schedule changes, and delayed baggage issues, you can contact the airline at the phone number mentioned above. The airline offers separate lines for English and Spanish assistance.
The aforementioned table ensures that both domestic and international passengers can find the right contact numbers for their specific travel needs with Southwest Airlines.
Services Offered at Southwest Airlines Headquarters
The Southwest Airlines corporate office helps passengers with two free checked bags and no change fees, enhancing flexibility for its passengers.
Key services that are offered from the Southwest’s headquarters include flight bookings and managing changes/cancellations for domestic and international travel. The airline also offers at its office the dedicated support for Rapid Rewards Program members who can earn and redeem points during travel.
Its corporate office also handles baggage services, special assistance to disabled passengers, as well as refunds and compensation for flight delays.
Business entities like corporates, tour operators, and travel agencies benefit from the bulk fares, charter flight service, and dedicated account management.
Here is a table outlining the essential services offered at Southwest Airlines’ head office:
| Assistance with reservations for domestic and international flights | Dedicated assistance for multi-city itineraries, group travel, and pet-friendly options |
| Earn and redeem points for flights and upgrades under the Rapid Rewards Program | Support for lost, delayed, or damaged baggage |
| Services for passengers with disabilities (wheelchair support and medical equipment transport) | Refunds, vouchers, and compensation for delays or cancellations. |
| Partnership rates and special booking deals for agencies | Assistance with bulk or group bookings |
| Support teams for agency-specific inquiries | Seasonal discounts and promotional campaigns for agency clients |
| Customized packages with bulk fare deals, flexible ticketing, and discounted fares | Priority boarding and check-in options for business travelers |
| Dedicated account managers to resolve corporate travel issues | Private charter services for events, conferences, and company retreats |
| Assistance with name correction | Resolving fraudulent transaction disputes and duplicate charges |
The Southwest Airlines main office also handles passengers’ feedback, ensuring escalation and service issues are handled with professionalism and care. Passengers can submit complaints by visiting the airline’s website or contacting the head office directly.
Map of Southwest Airlines Head Office
The Southwest Airlines corporate office is located at 2702 Love Field Drive, Dallas, TX 75235, near Dallas Love Field Airport. Its close location to the airport offers easy access to the employees, visitors, and business partners. The headquarters is also located in the main business district and is nearly 6 miles from downtown, making it convenient for those traveling by car or taxi.
Passengers using public transportation can use Dallas Area Rapid Transit (DART) buses and trains. Taxis and ridesharing services like Uber and Lyft are available from the airport.
The interactive Southwest Airlines office map below ensures you’ll find precise directions.
Southwest Airlines’ corporate office is a vital hub for the airline’s operations, delivering exceptional services to corporations, travel agencies, and individual passengers. From managing flight schedules to resolving complex travel concerns for its passengers as well as promoting corporate tie-ups, Southwest Airlines enhances customer service and streamlines its operations.
For passengers seeking assistance with flight booking, baggage, or special services, or for businesses seeking dedicated sales support, the Southwest Airlines head office is equipped to offer prompt and professional support to its passengers.
Frequently Asked Questions (FAQs)
The corporate office is at 2702 Love Field Drive, Dallas, TX 75235, United States.
Call (214) 792-4000 for corporate inquiries or 1-800-I-FLY-SWA (1-800-435-9792) for customer service. You can also email SouthwestBusiness@wnco.com or use the online form on www.southwest.com.
The corporate office operates Monday through Friday, 9:00 AM to 5:00 PM.
Southwest corporate office offers services like adding an infant to the existing reservation, assistance with last-minute flight booking, offering same-day flight change/cancellation, Rapid Rewards program management, and corporate travel solutions.

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