Sriwijaya Air Cengkareng Office in Indonesia

F3 , Mal Taman Palem , JL. Kamal Raya Outer Ring Road , Cengkareng Timur , Jakarta Barat , 11730 Cengkareng , DKI Jakarta, RT.13/RW.10, East Cengkareng, Cengkareng, West Jakarta City, Jakarta 11730, Indonesia

customercare@sriwijayaair.co.id

Monday - Sunday: 24 hours

62 751 4488777

https://www.sriwijayaair.co.id/


Sriwijaya Air (SJ) has an office located in Cengkareng, Indonesia. The office serves as a vital point of contact for domestic and international travelers seeking assistance with flight bookings, changes, cancellations, and other travel-related services. The office offers comprehensive travel services and ensures a smooth process at every step. 

Sriwijaya Air Cengkareng Office Contact Details

The office provides in-person assistance to passengers who require prompt solutions to their travel-related concerns. From managing last-minute travel bookings to offering rebooking support during flight delays and cancellations, the Cengkareng team ensures friendly customer service. 

AddressF3 , Mal Taman Palem , JL. Kamal Raya Outer Ring Road , Cengkareng Timur , Jakarta Barat , 11730 Cengkareng , DKI Jakarta, RT.13/RW.10, East Cengkareng, Cengkareng, West Jakarta City, Jakarta 11730, Indonesia
Phone Number62 751 4488777
Email Addresscustomercare@sriwijayaair.co.id
Working HoursMonday – Sunday: 24 hours
Official Websitehttps://www.sriwijayaair.co.id/

Cengkareng Airport Office Details

Find out the Cengkareng Airport office details for Sriwijaya Air:

Airport NameSoekarno-Hatta International Airport
Airport CodeCGK
Contact Number62217305050
AddressTangerang, Banten, Indonesia

Services Offered at the Sriwijaya Air Cengkareng Office

The office oversees a wide range of travel service that enhances flexibility and comfort for passengers. Whether you’re planning a holiday trip, a business visit, or a family vacation, The office will help you make stress-free travel arrangements.

Below is a comprehensive overview of the services you can access at the Sriwijaya Air Cengkareng Office:

New reservationsRebookingFlight cancellationAssistance with check-in
Seat selectionBusiness Class upgradeDedicated visa assistanceSriwijaya Air Guest Inquiries
Extra legroom seatingBaggage Add–onSpecial or Sports baggage handlingServices for seniors
Unaccompanied minor travelMedical needsLost & foundLounge access
Meet-and-greetValet servicesRebooking assistance due to Delays and weather disruptionsGroup booking
Missing baggageIn-flight entertainmentSpecial meal requestAssistance during delayed flights
Pet travel assistanceFlight status updateMobility support

Sriwijaya Air Cengkareng Office Map

You can use the interactive map below to navigate to the office and ensure a smooth visit to the travel service.

Sriwijaya Air Head Office

Below are the contact details for Sriwijaya Air Head Office:

AddressSriwijaya Air Tower, Jalan Gunung Sahari Raya No. 1, Central Jakarta, Indonesia
Contact Number+62 21 29279777
Emailcustomercare@sriwijayaair.co.id

List of all Sriwijaya Air Offices.

The office plays a crucial role in providing accessible, efficient, and passenger-focused support for departing and arriving passengers. Whether you ned helo with booking flights, baggage service, special travel requests, or group travel, the Cengkareng office ensures a smooth and stress-free travel experience. 

FAQs

Where is the Cengkareng Office located?

The Sriwijaya Air Cengkareng Office is located in F3 , Mal Taman Palem , JL. Kamal Raya Outer Ring Road , Cengkareng Timur , Jakarta Barat , 11730 Cengkareng , DKI Jakarta, RT.13/RW.10, East Cengkareng, Cengkareng, West Jakarta City, Jakarta 11730, Indonesia.

Can I book or rebook Sriwijaya Air flights at the Cengkareng office?

Yes. The Cengkareng office assists with new ticket bookings, rebooking requests, date changes, and flight upgrades based on the fare rules of your flight ticket. 

Does the Cengkareng office handle baggage issues?

Yes. The office helps with lost, delayed, or damaged baggage, special baggage requests, and the purchase of extra baggage allowance. 

Can I request special assistance at the Sriwijaya Air office in Cengkareng?

Yes. Passengers can request wheelchair support, senior travel assistance, medical aid, infant-related services, and arrangements for unaccompanied minors.

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