T’way Air Headquarters

3rd Floor, Gimpo Airport Cargo Terminal, 210 Haneul-gil, Gangseo-gu, Seoul, South Korea.

helpdesk@twayair.com  

Monday to Sunday: 7:00 am to 7:00 pm

+82-2-1688-8686

https://www.twayair.com/


T’way Air has its operations headquarters in Seoul, South Korea. The office ensures seamless coordination across all facilities and offers passengers, corporate clients, and business partners complete support. Additionally, the T’way Air head office manages corporate communication, service support, and important contact information, facilitating effective stakeholder connections with the airline and guaranteeing uniform service delivery throughout its network. 

Contact Details of T’way Air Headquarters 

The office handles customer inquiries and service-related issues in addition to overseeing operational plans. Use the contact information listed below to speak with the airline’s representatives: 

Address 3rd floor, Gimpo Airport Cargo Terminal, 210 Hanuel-gil, Gangseo-gu, Seoul, South Korea
Phone Number +82-2-1688-8686
Email Address helpdesk@twayair.com  
Operating Hours Monday to Sunday: 7:00 am to 7:00 pm
Website https://www.twayair.com/

Concerns Managed by the Headquarters

With the following table, visitors can learn about the concerns managed by the headquarters: 

Safety regulations Corporate and group reservations
Refund approvals Complex flight concerns
Legal matters Regulatory coordinating 
Ticketing policies Route planning 
Flight operations Service feedback and complaints 

T’way Air Main Office Executive Customer Service Contacts 

The positions of T’way Air’s top executives are listed below, which resolve high-end issues:

Names Designations
Lee Sang-yoonCEO 
Seo Dong-bin Executive (Aviation Business Task Force) 
Dong-Chun Shin Vice Chairman of the Board 
Seo Jun-Hyuk Board Director 
Ahn Woo-Jin Executive (Sales or Marketing) 
Lee Kwang-Soo Board Director 
Lee Byeong-Cheon Board Director 

Map of T’way Air Headquarters 

Travelers who intend to visit the Head Office can use this map for precise navigation. It aids in locating precise locations and neighbouring access points. 

To sum up, the headquarters is essential to the management of strategy, operations, and service standards. Based in Seoul, it guarantees effective departmental coordination, facilitates international expansion, and upholds a consistent customer experience, all of which contribute to the air carrier’s overall performance and long-term growth. 

FAQs

Where is the headquarters of T’way Air?

The office is located on the 3rd floor, Gimpo Airport Cargo Terminal, 210 Hanuel-gil, Gangseo-gu, Seoul, South Korea.

Can I get in touch with the T’way Air headquarters directly?

Indeed, passengers can get in touch with the office directly by its official email address or primary customer support number. 

Does the headquarters of T’way Air deal with complaints from customers?

Yes, the T’way Air Head Office deals with sophisticated service issues and escalated client complaints. 

Is it possible to process reimbursements at the Headquarters?

Indeed, refunds can be processed by the T’way Air headquarters, usually for complicated or escalated refund instances.