T’way Air Headquarters
3rd Floor, Gimpo Airport Cargo Terminal, 210 Haneul-gil, Gangseo-gu, Seoul, South Korea.
Monday to Sunday: 7:00 am to 7:00 pm
+82-2-1688-8686
T’way Air has its operations headquarters in Seoul, South Korea. The office ensures seamless coordination across all facilities and offers passengers, corporate clients, and business partners complete support. Additionally, the T’way Air head office manages corporate communication, service support, and important contact information, facilitating effective stakeholder connections with the airline and guaranteeing uniform service delivery throughout its network.
Contact Details of T’way Air Headquarters
The office handles customer inquiries and service-related issues in addition to overseeing operational plans. Use the contact information listed below to speak with the airline’s representatives:
| Address | 3rd floor, Gimpo Airport Cargo Terminal, 210 Hanuel-gil, Gangseo-gu, Seoul, South Korea |
| Phone Number | +82-2-1688-8686 |
| Email Address | helpdesk@twayair.com |
| Operating Hours | Monday to Sunday: 7:00 am to 7:00 pm |
| Website | https://www.twayair.com/ |
Concerns Managed by the Headquarters
With the following table, visitors can learn about the concerns managed by the headquarters:
| Safety regulations | Corporate and group reservations |
| Refund approvals | Complex flight concerns |
| Legal matters | Regulatory coordinating |
| Ticketing policies | Route planning |
| Flight operations | Service feedback and complaints |
T’way Air Main Office Executive Customer Service Contacts
The positions of T’way Air’s top executives are listed below, which resolve high-end issues:
| Names | Designations |
|---|---|
| Lee Sang-yoon | CEO |
| Seo Dong-bin | Executive (Aviation Business Task Force) |
| Dong-Chun Shin | Vice Chairman of the Board |
| Seo Jun-Hyuk | Board Director |
| Ahn Woo-Jin | Executive (Sales or Marketing) |
| Lee Kwang-Soo | Board Director |
| Lee Byeong-Cheon | Board Director |
Map of T’way Air Headquarters
Travelers who intend to visit the Head Office can use this map for precise navigation. It aids in locating precise locations and neighbouring access points.
To sum up, the headquarters is essential to the management of strategy, operations, and service standards. Based in Seoul, it guarantees effective departmental coordination, facilitates international expansion, and upholds a consistent customer experience, all of which contribute to the air carrier’s overall performance and long-term growth.
FAQs
The office is located on the 3rd floor, Gimpo Airport Cargo Terminal, 210 Hanuel-gil, Gangseo-gu, Seoul, South Korea.
Indeed, passengers can get in touch with the office directly by its official email address or primary customer support number.
Yes, the T’way Air Head Office deals with sophisticated service issues and escalated client complaints.
Indeed, refunds can be processed by the T’way Air headquarters, usually for complicated or escalated refund instances.

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